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Staybab

Terms & Conditions

This Agreement was last revised on January 18th, 2021.

TERMS AND CONDITIONS

I.         INTRODUCTION

II.        DEFINITIONS

III.      INTERPRETATION

IV.      INTRODUCTION AND SCOPE

V.       SERVICES

VI.      BOOKING

VII.     MODIFICATIONS TO THE SERVICE

VIII.   ACCOUNT

IX.      USER CONTENT

X.       PAYMENT AND REFUND

XI.      GENERAL CONDITIONS

XII.     LIMITED GUARANTEE

XIII.   GEOGRAPHIC RESTRICTION

XIV.   USER RESPONSIBILITIES

XV.    EXCLUSION OF LIABILITY

XVI.   NO RESPONSIBILITY

XVII.  THIRD-PARTY LINKS

XVIII.    PERSONAL INFORMATION AND PRIVACY POLICY

XIX.   ERRORS, INACCURACIES, AND OMISSIONS

XX.    DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

XXI.   COPYRIGHT AND TRADEMARK

XXII.  INDEMNIFICATION

XXIII.    MISCELLANEOUS

I.INTRODUCTION

Staybab.com (“Website”) welcomes you.  

We offer you access to our services through our “Website” (defined below) subject to the following Terms of this agreement, which may be updated by us from time to time with or without notice to you.  
By accessing and using this Website, you acknowledge that you have read, understood and agree to be lawfully bound by these Terms and Conditions and our Privacy Policy, which are hereby incorporated by reference (collectively, this “Agreement”). In case you do not agree with any of these terms, then please do not use the Website. 

II.DEFINITIONS

  • “Agreement” refers to this Terms and Conditions and the Privacy Policy and other documents provided to you by the Website; 
  • “Service” or “Services” denotes any service shown below, which we may offer from our Website.
  •  “User”, “You” and “your” are denotes to the person who is accessing the Website for taking or availing any service from us. User shall include the company, partnership, sole trader, person, body corporate or association taking services of this Website;
  • “Customer” refers to the users, accessing Website for taking various services from the Property Partner registered with the Website;
  •  “Property Owner” or “Property Partner” refers to the user registered with the Website for offering the accommodation and other services  to the users;
  • “Accomodation” refers to Hotels, Resorts, Property Partnerels, Homes even house tree or anything related to accomodations;
  •  “We”, “us”, “our” are references to STAYBAB;
  • ”Website” shall mean and include  Staybab.com (“Website”) and any successor Website or any of our affiliates;
  • "User Account” shall mean an electronic account opened for the User for availing various services offered in the Website;
  • "Property Partner Account” shall mean an electronic account opened for the Property Partner for providing accommodation and other services to the user.

III.INTERPRETATION

  • All references to the singular include the plural and vice versa and the word "includes" should be construed as "without limitation".
  • Words importing any gender shall include all the other genders.
  • Reference to any statute, ordinance or other law includes all regulations and other instruments and all consolidations, amendments, re-enactments or replacements for the time being in force.
  • All headings, bold typing, and italics (if any) have been inserted for convenience of reference only and do not define limit or affect the meaning or interpretation of the terms of this Agreement.

IV.INTRODUCTION AND SCOPE

  • Scope. These Terms govern your use of the Website and the Services. Except as otherwise specified, these Terms do not apply to Third-Party Products or Services, which are governed by their own terms of service.

 

  • Eligibility: Certain Service of the Website is not available to minors under the age of 18 or to any users suspended or removed from the system by us for any reason.

 

  • Electronic Communication: When you use this Website or send e-mails and other electronic communications from your desktop or mobile device to us, you are communicating with us electronically. By sending, you agree to receive a reply communications from us electronically in the same format and you can keep copies of these communications for your records.

V.SERVICES

Staybab is an online marketplace that connects travelers with local Property Partners.

Property Partners refer to the people who own property and want to make some money by renting out their available space. They can create a listing for their property on our website, by providing property details and set their rent, check-in, check-out time, etc. In this way, this online platform enables owners to earn rental income and at the same time provides cheap options to travelers to stay with local Property Partners and interact with them.

VI.BOOKING

Booking. At the website, we offer you to book an accommodation listed on the website, for booking you are agree and acknowledge to pay all charges for your booking  including the listed price, applicable fees and taxes. The online reservation service is provided by us between you and the Property Partner.

We act as an aggregator and provide you various Providers of  services that have been designed to save you time and money. We strive to provide you with the information you need to make an informed choice.

We accept no responsibility for any loss, damage or death happens during and after the service. You and Property Partner shall indemnify us for all claims and liabilities arising out due to use of the website, including costs and expenses incurred.

Accommodation Reservations. An Accommodation reservation is a limited license to enter, occupy and use the Accommodation. The Property Partner keeps the right to re-enter the Accommodation during your stay, to the extent: (i) it is reasonably necessary, (ii) permitted by your contract with the Property Partner, and (iii) consistent with applicable law.

If you stay past checkout, the Property Partner has the right to make you leave in a manner consistent with applicable law, including by imposing reasonable overstay penalties. You may not exceed the maximum number of allowed Guests.

By Completing a booking, you agree to receive email notifications for each for the following reservation statuses: Pending, Approved, Rejected, Canceled.  

You agree to have the information you entered through booking forms on Staybab.com be transmitted to relevant employees and associates of Staybab.com and Property Partner registered with Staybab.com via email, phone and SMS in order to facilitate your request.

You must maintain a valid credit card or bank card on file to have an active account with us.

All correspondence with  you is provided via email, text or phone. If you do not have an email address is responsible for contacting us via phone to make any changes or updates to their account. We reserve the right to charge an administrative fee to users accounts when they request physical forms be mailed to them. Our rates are subject to change without notice.

VII.MODIFICATIONS TO THE SERVICE

We reserve the right, in our discretion, to change, modify, add to, or remove portions of the Terms (collectively, “Changes”), at any time. We may notify you of changes by sending an email to the address identified in your Account or by posting a revised version of the Terms incorporating the changes to our Website. Your continued use of the Site following the posting of changes will mean that you accept and agree to the Changes.

VIII.ACCOUNT

For accessing the Website and using certain resources, you may be required to provide specific information and to create a user ID and password to establish an account. You may establish  free account (“Free Account”).

When you create an account, we collect registration-related information such as name, address, e-mail, and phone number. Once you submit the required registration information, we are sole responsible tol determine whether or not to approve your proposed account. If approved, you will be sent an e-mail detailing how to complete your registration.

You accept that the details you provide about establishing an account are correct and that you will keep your details up-to-date. You are responsible for the security of all of your user names, passwords, and registration information (such as unique account identifiers or historical billing information), and you are solely responsible for any use (authorized or not) of your accounts. You agree to notify us immediately about any unauthorized activity regarding any of your accounts or other breaches of security. We may at our discretion suspend or terminate any of your user names and passwords at any time with or without notice.

IX.USER CONTENT

  1. Content Responsibility. 

The Website permits you to submit contents, feedback, etc. but you are solely responsible for the content submitted by you. You represent that you have required permission to use the content.

When submitting content to the Website, please do not submit content that:

  • contains ill-mannered, profane, abusive, racist or hateful language or expressions, text, photographs or illustrations that are pornographic or in poor taste, inflammatory attacks of a personal, racial or religious nature;
  • is defamatory, threatening, disparaging, grossly inflammatory, false, misleading, fraudulent, inaccurate, unfair, contains gross exaggeration or unsubstantiated claims;
  • violates the privacy rights of any third party, is unreasonably harmful or offensive to any individual or community;
  • discriminates on the grounds of race, religion, national origin, gender, age, marital status, sexual orientation or disability, or refers to such matters in any manner prohibited by law;
  • violates or inappropriately encourages the violation of any municipal, state, federal or international law, rule, regulation or ordinance;
  • uses or attempts to use another's account, password, service or system except as expressly permitted by the Terms of use uploads or transmits viruses or other harmful, disruptive or destructive files;
  • sends repeated messages related to another user and/or makes derogatory or offensive comments about another individual or repeats prior posting of the same message under multiple emails or subjects.

Any such submitted content will be refused by us. If repeated violations occur, we reserve the right to cancel user access to the Website without advanced notice.

X.PAYMENT AND REFUND

  • You will pay the full amount agreed for a service you reserved through Website’s platform.
  • Fulfilment of Property Partner Service: Once your booking is approved, you can reach to the booked accommodation at the agreed upon date and time. At the Accomodation,  you will abide by the Property Partner’s rules while on the Property Partner’s Accomodation.  
  • Not Allowed: You agree that the Property Partner can refuse rendering services to you for reasons that include but are not limited to you being unfit to engage in services, disrespectful to the Property Partner, infected with a contagious virus or disease, etc.
  • Payment mode shall be:
    • Online: Credit Cards and Debit cards;
    • PayPal
  • Accepted cards are: Visa / Delta / Electron / MasterCard / Eurocard / Maestro/ American Express Debit cards are accepted if they have a Visa or MasterCard logo.
  •  We may refuse or unable to process your order if:
    • You card does not give authorization for the payment of purchase price.
    • You do not meet the eligibility to order criteria set out above.

·You must notify us instantly if any particulars are inappropriate.

  • We do not issue refunds but will issue a credit on their account to be applied to future services.
  • Please check our Cancellation and Refund Policy for related questions.
  • We are happy to support you if there is any issue you can contact our back-office team for any inquiry or problem.
  •  We take customer feedback very seriously and use it to constantly improve the quality of service.

XI.GENERAL CONDITIONS

For User

  • We does not guarantee the accuracy, completeness, validity, or timeliness of information listed by us.
  • We make material changes to these terms and conditions time to time, we may notify you either by prominently posting a notice of such changes or via email communication.
  • The Website is licensed to you on a limited, non-exclusive, non-transferrable, non-sub-licensable basis, solely to be used in connection with the Service for your private, personal, non-commercial use, subject to all the terms and conditions of this Agreement as they are applicable to the Service.
  • You further acknowledge and agree that we have no obligation whatsoever to furnish any maintenance and support services with respect to the Website.
  • In the event of any failure of the Website to conform to any applicable warranty, including those implied by law, you may notify us of such failure; upon notification, our sole warranty obligation to you will be to refund to you the purchase price, if any, of the Website.
  • You acknowledge and agree that we are not responsible for addressing any claims you or any third party may have in relation to the Website;
  • Both you and us acknowledge and agree that, in your use of the Website you will comply with any applicable third party terms of agreement which may affect or be affected by such use.
  • You agree that Staybab.com will not be liable or responsible for the resulting effect a Property Partner’s refusal to render services to you, may have on you.  
  • We reserves the right to suspend/terminate usage or access to the platform or system.
  • We charge customers based on distance travelled, type of vehicle used and other additional services available.
  • Property Partners are fully responsible for the safety of customer during transport.
  • Our services are scheduled on a first come first serve basis and we do not guarantee that services can be provided when you request. If a Property Partner must cancel a clients appointment we will attempt to reassign the client's request to another team member. Although clients can request a preferred Property Partner we do not guarantee their availability.

For Property Partner

  • As an independent Property Partner you are able to accept a bookingand you have the right to postpone or cancel the trip to an allocated booking.
  • The fees that the user pays to Staybab.com are due immediately and non-refundable (‘service fee’).The service fee shall be a percentage of the user charges as determined by Staybab.com from time to time. This no-refund policy also applies even after the user suspends or terminate usage to the platform.
  • Staybab.com reserves the right to suspend/terminate Property Partner usage or access to the platform or system.

XII.LIMITED GUARANTEE

By this Website:

  • We provide an opportunity for you to avail the offered services from our Website.
  • We do not provide any warranty or guarantee that the service descriptions are accurate, complete, reliable, current, or error-free. If a Services offered by the Website is not as described, your sole remedy is to intimate us about Services for taking further action.

XIII.GEOGRAPHIC RESTRICTION

We reserve the right, but not the obligation, to limit the usage or supply of any service to any person, geographic region, or jurisdiction. We may use this right as per the necessity. We reserve the right to suspend any Service at any time. Any offer to provide any Service made on this Website is invalid where banned.

XIV.USER RESPONSIBILITIES

  • You shall use the Service and Website for a lawful purpose and comply with all the applicable laws while using the Website;
  • You shall not use or access the Website for collecting any market research for some competing business;
  • You shall not misrepresent or personate any person or entity for any false or illegal purpose;
  • You will not use any device, scraper, or any automated thing to access the Website for any means without taking permission.
  • You will inform us about anything that is inappropriate or  you can inform us if you find something illegal;
  • You will not interfere with or try to interrupt the proper operation of the Website through the use of any virus, device, information collection or transmission mechanism, software or routine, or access or try to gain access to any data, files, or passwords connected to the Website through hacking, password or data mining, or any other means;
  • You will not cover, obscure, block, or in any way interfere with any advertisements and/or safety features (e.g., report abuse button) on the Website;   
  • You will let us know about the unsuitable content of which you become aware.  If you discover something that infringes any law, please let us know, and we’ll review it.
  • You agree to comply with all applicable domestic and international laws, statutes, ordinances, and regulations regarding your use of our Website. We reserves the right to investigate complaints or reported violations of our Terms and to take any action we deem appropriate, including but not limited to canceling your Member account, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties

We reserve the right, in our sole and absolute discretion, to deny you access to the Website or any service, or any portion of the Website or service, without notice, and to remove any content.

XV.EXCLUSION OF LIABILITY

We take no responsibility for any indirect damage that may result from the service.

We do not take responsibility for system errors due to client submitting incorrect information such incorrect address, date, appointment time, type of service request etc.

We accept no responsibility for delays/errors due to circumstances outside of our's ruling (Force Majeure). These circumstances can be, for example, labor conflict, fire, war, government decisions, reduced or non-delivery.

We shall not be liable and responsible for the behavior of the users. And we are also not accountable for the quality of the services provided by the Property Partner of the Website.

You understand and agree that we (a) do not guarantee the accuracy, completeness, validity, or timeliness of information listed by us or any third parties; and (b) shall not be responsible for any materials posted by us or any third party. You shall use your own judgment, caution, and common sense in evaluating any prospective methods or offers and any information provided by us or any third party.

Further, we shall not be liable for direct, indirect consequential, or any other form of loss or damage that may be suffered by a user through the use of the Staybab.com Website including loss of data or information or any kind of financial or physical loss or damage.

In no event shall STAYBAB, nor its owners, directors, employees, partners, agents, suppliers, or affiliates, be accountable for any indirect, incidental, special, eventful or exemplary costs, including without limitation, loss of proceeds, figures, usage, goodwill, or other intangible losses, consequential from (i) your use or access of or failure to access or use the Service; (ii) any conduct or content of any third party on the Service; and (iii) unlawful access, use or alteration of your transmissions or content, whether or not based on guarantee, agreement, domestic wrong (including carelessness) or any other lawful concept, whether or not we've been aware of the possibility of such damage.

XVI.NO RESPONSIBILITY

We are not responsible to you for:

  • any reliance that you may place on any material or commentary posted on our Website. Please note that nothing contained in our Website or the material published on it is intended to amount to advice on which you should rely; or
  • any losses you suffer because the information you put into our Website is inaccurate or incomplete; or
  • any losses you suffer because you cannot use our Website at any time; or
  • any errors in or omissions from our Website; or
  • any losses you may suffer by relying on any commentary, postings or reviews (of our services or that of our partners) on our Website; or
  • any unauthorized access or loss of personal information that is beyond our control.

XVII.THIRD-PARTY LINKS

The Website may comprise links to external or third-party Websites (“External Sites”).  These links are provided exclusively as ease to you and not as an authorization by us of the content on such External Sites.  The content of such External Sites is created and used by others.  You can communicate the site administrator for those External Sites.  We are not accountable for the content provided in the link of any External Sites and do not provide any representations about the content or correctness of the information on such External Sites.  You should take safety measures when you are downloading files from all these Websites to safeguards your computer from viruses and other critical programs.  If you agree to access linked External Sites, you do so at your own risk.

XVIII.PERSONAL INFORMATION AND PRIVACY POLICY

By accessing or using this Website, you approve us to use, store, or otherwise process your personal information as per our Privacy Policy.

XIX.ERRORS, INACCURACIES, AND OMISSIONS

Every effort has been taken to ensure that the information offered on this Website is accurate and error-free. We apologize for any errors or omissions that may have occurred. We cannot give you any warranty that usage of the Website will be error-free or fit for purpose, timely, that defects will be amended, or that the site or the server that makes it available are free of viruses or bugs or signifies the full functionality, accuracy, reliability of the Website and we do not make any warranty whatsoever, whether express or implied, relating to fitness for purpose, or accuracy.

XX.DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Website and the service are provided on an “as is” and “as available” basis without any warranties of any kind, including that the Website will operate error-free or that the Website, its servers or its content or service are free of computer viruses or similar contamination or destructive features.

 We disclaim all licenses or warranties, including, but not limited to, licenses or warranties of title, sellerability, non-violation of third parties’ rights, and fitness for particular purpose and any warranties arising from a matter of dealing, course of performance, or usage of trade. In relation with any warranty, contract, or common law tort claims: (i) we shall not be liable for any unintended, incidental, or substantial damages, lost profits, or damages resulting from lost data or business stoppage resulting from the use or inability to access and use the Website or the content, even if we have been recommended of the possibility of such damages.

The Website may comprise technical incorrectness or typographical errors or omissions. Unless required by applicable laws, we are not accountable for any such typographical, technical, or pricing errors recorded on the Website.  The Website may contain information on certain services, not all of which are available in every location.  A reference to a service on the Website does not suggest that such service is or will be accessible in your location.  We reserve the right to do changes, corrections, and/or improvements to the Website at any time without notice.

  1. No warranties.

We specifically (but without limitation) disclaim

  1. Any implied warranties of merchantability, fitness for a particular purpose, quiet enjoyment, or non-infringement; and
  2. Any warranties arising out of course-of-dealing, usage, or trade. You assume all risk for any/all damages that may result from your use of or access to the services. We shall not be responsible for the loss of, damage to, or unavailability of any information you have made available through the services, and you are solely responsible for ensuring that you have backup copies of any information you have made available through the services.
  1. No guarantee of accuracy.

We do not guarantee the accuracy of, and disclaims all liability for, any errors or other inaccuracies in the information, content, recommendations, and materials made available through the services.

  1. No warranties regarding third parties. We make no representations, warranties, or guarantees, express or implied, regarding any third party service or advice provided by a third party.

Every effort is made to keep the Website up and running smoothly. However, we take no responsibility for, and will not be liable for, the Website being temporarily unavailable due to technical issues beyond our control.

If you require any more information or have any questions about our site's disclaimer, please feel free to contact us by email at chairman@staybab.com

XXI. COPYRIGHT AND TRADEMARK

The Website contains material, such as software, text, graphics, images, designs, sound recordings, audiovisual works, and other the material provided by or on behalf of us (collectively referred to as the “Content”).  The Content may be possessed by us or third parties.   Unauthorized use of the Content may infringe copyright, trademark, and other laws.  You have no rights in or to the Content, and you will not take the Content except as allowed under this Agreement.  No other use is allowed without prior written consent from us.  You must recollect all copyright and other proprietary notices contained in the original Content on any copy you make of the Content.  You may not transfer, provide license or sub-license, sell, or modify the Content or reproduce, display, publicly perform, make a derivative version of, distribute, or otherwise use the Content in any way for any public or commercial purpose.  The use or posting of the Content on any other Website or in a networked computer environment for any purpose is expressly prohibited.

If you infringe any part of this Agreement, your permission to access and/or use the Content and the Website automatically terminates and you must immediately destroy any copies you have made of the Content.

Our trademarks, service marks, and logos used and displayed on the Website are registered and unregistered trademarks or service marks of us.  Other product, and service names located on the Website may be trademarks or service marks owned by others (the “Third-Party Trademarks,” and, collectively with us, the “Trademarks”).  Nothing on the  Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use the Trademarks, without our prior written permission specific for each such use.    None of the Content may be retransmitted without our express, written consent for every instance.

XXII.INDEMNIFICATION

You agree to defend, indemnify, and hold us and our officers, directors, employees, successors, licensees and assigns harmless from and against any claims, actions, or demands, including, without limitation, reasonable legal and accounting fees, arising or resulting from your breach of this Agreement or your misuse of the Content or the Website.  We shall provide notice to you of any such claim, suit, or proceeding and shall assist you, at your expense, in defending any such claim, suit, or proceeding.  We reserve the right, at your expense, to assume the exclusive defense and control of any matter that is subject to indemnification under this section.  In such case, you agree to cooperate with any reasonable requests assisting our defense of such matter.

XXIII.MISCELLANEOUS

SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.

TERMINATION

Term. The Services will be provided to you can be canceled or terminated by us. We may terminate these Services at any time, with or without cause, upon written notice. We will have no liability to you or any third party because of such termination. Termination of these Terms will terminate all of your Services subscriptions.

Effect of Termination. Upon termination of these Terms for any reason, or cancellation or expiration of your Services: (a) We will cease providing the Services; (b) you will not be entitled to any refunds or usage fees, or any other fees, pro-rata or otherwise; (c) any fees you owe to us will immediately become due and payable in full, and (d) we may delete your archived data within 30 days. All sections of the Terms that expressly provide for survival, or by their nature should survive, will survive termination of the Terms, including, without limitation, indemnification, warranty disclaimers, and limitations of liability.

ENTIRE AGREEMENT

This Agreement constitutes the entire agreement between the parties hereto concerning the subject matter contained in this Agreement.

DISPUTE RESOLUTION

If a dispute arises between you and Website STAYBAB.COM, our goal is to resolve such dispute quickly and cost effectively. Accordingly, you and Website agree that we will resolve any claim or controversy at law or equity that arises between us out of this Agreement or the Staybab.com Services (a "Claim") in accordance with this section entitled "Dispute Resolution." Before resorting to these alternatives, you agree to first contact us directly to seek dispute assistance by going to Customer Service.

ARBITRATION OPTION

For any claim arising between you and Website STAYBAB.COM (excluding claims for injunctive or other equitable relief), the party requesting relief may elect to resolve the dispute in a cost-effective manner through binding non-appearance-based arbitration. A party electing arbitration must initiate such arbitration through an established alternative dispute resolution ("ADR") provider mutually agreed upon by the parties. The ADR provider and the parties must comply with the following rules: (a) the arbitration will be conducted by telephone, online and/or be solely based on written submissions, the specific manner will be chosen by the party initiating the arbitration; (b) the arbitration will not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; and (c) if an arbitrator renders an award the party receiving the award may enter any judgment on the award in any court of competent jurisdiction.

GOVERNING LAW AND JUDICIAL RECOURSE

The terms herein will be governed by and construed under the law of the United Arab Emirates without giving effect to any principles of conflicts of law. The Courts of Dubai shall have exclusive jurisdiction over any dispute arising from the use of the Website.

 FORCE MAJEURE

We will have no liability to you, your users, or any third party for any failure us to perform its obligations under these Terms if such non-performance arises as a result of the occurrence of an event beyond the reasonable control of us, including, without limitation, an act of war or terrorism, natural disaster, failure of electricity supply, riot, civil disorder, or civil commotion or other force majeure event.

ASSIGNMENT

We shall have the right to assign/transfer this agreement to any third party including our holding, subsidiaries, affiliates, associates, and group companies, without any consent of the User.

CONTACT INFORMATION

If you have any questions about these Terms, please contact us at info@staybab.com.

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